Busy MSPs can now get help managing often complex Microsoft 365 tenants by using Hornetsecurity’s new 365 Multi-Tenant Manager, which can save up to 80% of management and onboarding time for each tenant, according to Hornetsecurity.
The new software platform is designed to bring critical and time-saving help to busy MSPs and their customers, reducing the time it will take them to set up and configure their M365 environments while increasing security and management oversight for MSPs within a single platform, Hornetsecurity said.
“This reduces labor costs and increases implementation speed, providing benefits to both the MSP and the end customer,” Rob Enderle, principal analyst at the Enderle Group told ChannelE2E. “The MSP gets stronger margins, and the customer gets faster completion times and a higher level of security.”
Even more critical, said Enderle, is that the extra eyes on cybersecurity from MSPs for customers using the new 365 Multi-Tenant Manager platform are particularly helpful for Microsoft shops where many systems and applications require broad and complex oversight and protection.
“Every shop, given the current environment, could benefit from higher security help,” said Enderle.
How Hornetsecurity’s M365 Multi-Tenant Manager Can Help MSPs
So what is a Microsoft 365 tenant and how are they used by MSP customers? Microsoft defines an M365 tenant as “a dedicated instance of the services of Microsoft 365 and your organization data stored within a specific default location, such as Europe or North America.” The tenant's location is specified when an administrator creates a tenant for their organization. Each Microsoft 365 tenant is distinct, unique, and separate from all other Microsoft 365 tenants, according to Microsoft, so there can be many tenants to organize and manage, making 365 Multi-Tenant Manager a very useful tool. Microsoft 365 tenants can be created for a wide range of Microsoft 365 products, including Microsoft 365 E3 or E5.
Cybersecurity vendor Hornetsecurity unveiled its 365 Multi-Tenant Manager for Managed Service Providers recently to help them significantly reduce the time and resources MSPs need to manage these Microsoft M365 tenants while also helping MSPs boost their own productivity and profitability, according to Hornetsecurity.
M365 Multi-Tenant Manager Addresses a Major MSP and Partner Pain Point
Hornetsecurity’s partner and MSP customers have been asking for help with managing these M365 multi-tenant environments, according to executives from Hornetsecurity, and the company created this platform to deliver on those needs to address the onboarding, governance, and compliance of their Microsoft 365 tenants.
The inner workings of M365 Multi-Tenant Manager for MSPs provide the tools that allow MSPs and partners to configure, manage, and monitor M365 tenants in an efficient way via a convenient multi-tenant cloud platform. By simplifying onboarding, governance, and compliance processes for all M365 tenants within a customer’s environment, MSPs can centralize and streamline their services from a single platform, reducing the average management time by up to 80%, according to Hornetsecurity. For example, an MSP with 60 customers could save approximately 2,000 hours annually using the platform, which is about the equivalent workload of a full-time employee, the company claimed. It also automatically fixes configuration issues that may arise in the managed tenants, the company said.
Hornetsecurity’s 365 Multi-Tenant Manager incorporates with the Microsoft Partner Center to connect and automatically add all discovered tenants into Hornetsecurity's multi-tenant platform, according to the vendor. The 365 Multi-Tenant Manager also provides MSPs with extensive dashboards for monitoring and reporting purposes, eliminating the need to manage multiple Microsoft portals.
