MSSP, Managed Security Services

Security Update: Kaseya Says Orgs Paying Fewer Ransoms

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Each week, ChannelE2E brings you the top cybersecurity insights from our affiliate site MSSP Alert, because we know that managed service providers need to stay on top of trends in cybersecurity.

Our live event, MSSP Alert Live, was held this week in Austin. Check out our coverage of the keynotes -- including from ConnectWise's Patrick Beggs, and panels on AI, liability and cyber insurance.

In other news this week, cyber risk management firm CYRISMA raised $7 million to expand its platform, LevelBlue introduced four new security services for managed services providers and Kaseya research found that organizations are paying fewer ransoms, possibly because they're beefing up resilience. Here's our roundup.

  • Organizations Paying Fewer Ransoms, Building Resilience: Kaseya
  • Unlocking Industry Secrets: Join Top MSSPs in MSSP Alert’s Benchmark Pricing Survey
  • MSSP Alert Live 2024 Keynote: How to Protect Yourself from a Lawsuit
  • CYRISMA Wants to Expand Platform Features and Reach After Raising $7M
  • LevelBlue Intros Four New Security Services for MSSPs, MSPs

Organizations Paying Fewer Ransoms, Building Resilience: Kaseya

Fewer companies are paying ransoms, a nod to greater investments in backup and disaster recovery strategies and likely a greater understanding that paying ransoms is a poor security practice, according to a new report by Kaseya.

About 44% of the IT professionals surveyed by the IT and security management company said their organizations were victims of a ransomware attack over the past year. Of those, 11% paid the ransom. Another 26% refused, according to Kaseya’s Cybersecurity Survey Report 2024.

Chris McKie, vice president of product marketing networking, security and risk management solutions at Kaseya, said the numbers regarding ransom payments were surprising.

“This was the first time we’ve asked this question,” McKie told MSSP Alert. “However, based on anecdotal evidence, we expected the number to be higher. The response indicates that companies are much more resilient than we expected and more savvy when it comes to handling ransomware demands.”

Read the complete story here.

Unlocking Industry Secrets: Join Top MSSPs in MSSP Alert’s Benchmark Pricing Survey

The MSSP market is more like the Wild West when it comes to guidance and help on stack building and pricing, confirms Rick Murphy, a partner at Cogent Growth Partners, who added that MSSP Alert is well positioned to provide information and support to MSSPs in this area.

To guide its community of MSSPs with insights to help with setting pricing for their services, MSSP Alert recently launched this first-of-its-kind Benchmark Pricing Survey for MSSPs.

[Click here to participate in the MSSP Alert Benchmark Pricing Survey]

Many MSSP 250 companies have already participated in this important research because they recognize the value it brings to their businesses and to the industry as a whole.

Read the complete story here.

MSSP Alert Live 2024 Keynote: How to Protect Yourself from a Lawsuit

MSSP Alert Live 2024’s second keynote speaker Wednesday morning tackled a timely topic on many managed service providers’ minds following the lawsuit filed against the LanTech MSP in March, stemming from a costly ransomware attack against one of its customers.

Details of the lawsuit reveal that the customer, a law firm called Mastagni Holstedt, had an “oral agreement" with LanTech in which LanTech would provide managed IT services to the law firm. Mastagni Holstedt says LanTech is responsible for damages after allegedly failing to protect the law firm’s systems from the attack, in which files were encrypted, backups were deleted, and a hefty ransom was paid.

The lack of a written contract in this case leads to a murky legal situation and shows the importance of having clear, documented terms in a managed services relationship, lawyer Eric Tilds, founder and managing member of the Law Office of Eric Tilds, said during his keynote presentation.

Read the complete story here.

CYRISMA Wants to Expand Platform Features and Reach After Raising $7M

CYRISMA, which offers an all-in-one cybersecurity platform to MSPs and MSSPs, now has millions more to work with as it looks to expand its offerings and push deeper into global markets.

The six-year-old company this week announced a $7 million Series A funding round, led by Blueprint Equity, along with SaaS Venture and Golden Ventures. Sheldon Lewis of Blueprint Equity will join CYRISMA’s board of directors.

The money will help CYRISMA ensure that its unified risk management platform will keep pace with a rapidly changing cyberthreat environment and get the word out about its capabilities, according to CEO Oliver Downward.

Read the complete story here.

LevelBlue Intros Four New Security Services for MSSPs, MSPs

LevelBlue, the managed cybersecurity company spun out earlier this year by wireless carrier AT&T, is unveiling four new security services that will be available to MSSPs and MSPs starting in the first quarter of 2025.

Announced at the MSSP Alert Live conference in Austin, Texas, the four services will cover managed threat detection and responses, incident response, vulnerability management, and endpoint security. The offerings will help form the foundation of LevelBlue’s upcoming new partner program, which also will launch in the first quarter of 2025.

The services will integrate with LevelBlue’s USM Anywhere platform, which includes threat detection, incident response, asset discovery, and compliance management in a unified offering. The cloud-based platform collects and analyzes data throughout a company’s on-premises and cloud environments, giving MSPs and MSSPs greater visibility into an organization’s attack surface while providing integrated tools to protect it.

Read the complete story here.