RingLogix, known for its white-label PBX and SIP Trunk solutions, has partnered with TeamMate, a direct routing solution provider for Microsoft Teams.
The partnership is set to provide MSPs and their clients the ability to use Microsoft Teams in combination with the features of RingLogix's UCaaS platform, the companies said.
TeamMate's Role in the Integration
TeamMate will connect Microsoft Teams to RingLogix's white-label PBX platform.
The integration aims to supplement Microsoft Teams with additional features, detailed reporting, and extended calling functionalities found in the RingLogix UCaaS system.
RingLogix Partners with TeamMate: Insights from Key Figures
Eric Hernaez, TeamMate Technology, commented:
"Teams is a recognized collaboration tool. However, the Microsoft phone system may not meet every customer's requirements. Some users are in search of a full-fledged UCaaS system. With TeamMate, RingLogix partners have the option to integrate Microsoft Teams with their UCaaS service, providing customers access to the features of the RingLogix platform, while maintaining their use of Teams for collaboration."
Wayne Landt, Director of Partner Success, RingLogix, stated:
"The partnership between RingLogix and TeamMate offers our partners an avenue to integrate their UCaaS offerings with the widely-used Microsoft Teams platform. With this integration, partners have the potential to reach a broader customer base, increase deal acquisitions, and maintain their status as reliable MSPs."
MSP Benefits
The combined solution between RingLogix and TeamMate aims to:
- Expand the range of potential customers for MSPs by appealing to businesses using Microsoft Teams.
- Enhance deal acquisition opportunities, considering Microsoft Teams' user base of over 1 million companies.
- Improve customer retention through the provision of an integrated UCaaS and Teams solution.
About The Companies
RingLogix specializes in providing quote-to-cash software for white-label VoIP & UCaaS solutions, aiding MSPs in delivering communication services.
TeamMate offers direct routing solutions designed for Microsoft Teams. Their integrations, including those with UCaaS platforms such as RingLogix, aim to refine communication within Teams by introducing advanced calling features.
