Managed Services

Upstack Acquires Strategic Telecom Partners

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Upstack, a platform in the digital infrastructure sector, announced today the acquisition of Strategic Telecom Partners, a technology services advisory firm based in Overland Park, Kansas. Financial terms of the deal were not disclosed.

This is technology M&A deal number 18 that ChannelE2E and MSSP Alert have covered so far in 2023. See more than 2,000 technology M&A deals for 2023, 2022, 2021, and 2020 listed here.

Upstack, founded in 2017, is based in New York, New York. The company has 151 associated members listed on LinkedIn. Upstack's areas of expertise include colocation and data centers, network connectivity and unified communications.

Strategic Telecom Partners, founded in 2012, is based in Overland Park, Kansas. The company has two employees listed on LinkedIn. Strategic Telecom Partners’ areas of expertise include network connectivity, mobility, unified communications as a service (UCaaS), contact center as a service (CCaaS), SD-WAN, security, and more.

UPSTACK Acquires STP: Leadership Insights

Christopher Trapp, founder and CEO, Upstack, commented: 

"Brad Carrell is ahead of the curve. He built Strategic Telecom Partners into one of the top-performing technology advisory firms based on delivering an exceptional customer experience long before CX was top of mind. Customer advocacy is a guiding principle at Upstack and one of the many reasons I’m excited to welcome Brad to the Upstack team.”

Brad Carrell, founder and managing partner, Strategic Telecom Partners, said: 

“We sit on the customer’s side of the bargaining table and only win when they win. We put ourselves in our customers’ shoes, thinking through the next steps to achieve maximum value before and after the purchase. Leaning into the ‘day two’ customer experience has been key.”

Carrell added: 

“I joined Upstack because I care about my customers, their success, and future. My customers will benefit from having more resources without losing me. In fact, I will be more available to advise them about more solutions that can drive their business growth.”

Upstack’s M and A Growth

Upstack is no stranger to M&A, having made half-a-dozen acquisitions in 2023 alone. Among the deals ChannelE2E has tracked are:

Upstack offers digital transformation solutions to help organizations enhance and accelerate their IT infrastructure. The company has reported nearly 2,900 successful customer engagements.

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