Discussion Topics
In 2024, the leading vertical market managed services providers (MSPs) achieved an impressive milestone, collectively generating $2.46 billion in revenue, marking an 11.1% growth amid challenging economic conditions.
The annual ChannelE2E Top Vertical Market MSPs list, now in its ninth year, has become a trusted industry benchmark, celebrating top-performing MSPs across critical industry verticals such as healthcare, financial services, and manufacturing. Recognized widely for its accuracy, depth of analysis, and industry relevance, the list provides essential insights to help MSPs and managed security services providers (MSSPs) shape their business strategies, sharpen their service offerings, and identify emerging opportunities.
The 2024 report underscores a sustained industry trend toward specialization, with healthcare and financial services MSPs continuing to dominate. Notably, healthcare-focused MSPs represented 28% of this year’s honorees, reflecting the critical role MSPs play in supporting digital transformation and cybersecurity resilience within this sensitive and highly regulated vertical. Financial services providers held strong at 18%, demonstrating their crucial part in maintaining operational continuity and robust security postures in a rapidly evolving financial landscape.
Cybersecurity remains a cornerstone of MSP operations, and this year’s data highlights just how essential security services have become. Nearly all listed MSPs provide managed cybersecurity solutions, particularly backup and disaster recovery (96%), governance, risk and compliance (95%), and endpoint detection and response (95%). These offerings emphasize a sophisticated understanding of clients’ security and compliance needs, positioning MSPs not just as service providers but as strategic partners in risk management and operational security.
Strategic technology partnerships continue to empower MSP success, with Microsoft, AWS, Cisco, and Ingram Micro consistently ranking as the most impactful allies. The choice of technology partner can profoundly influence MSP capabilities, customer trust, and operational efficiency, underscoring why such relationships are crucial for sustained growth.
ChannelE2E’s 2024 Top Vertical Market MSPs list is a critical resource for any MSP or MSSP professional looking to stay ahead in an increasingly competitive industry. It offers actionable intelligence, market predictions, and benchmarks that provide readers with insights needed to drive revenue growth, optimize service delivery, and maximize client satisfaction.
Download your complimentary copy of the full report today and discover why vertical specialization and targeted cybersecurity strategies are the future of MSP growth and profitability.
