SolarWinds has acquired LogicNow and will merge the business with its N-able software division -- rebranding the MSP effort as SolarWinds MSP, the companies confirmed moments ago. The move seeks to build an MSP-centric software giant that offers RMM, PSA, business continuity and other services.
Among the sound bites from key executives:
“SolarWinds now offers a strong and complete IT services portfolio for MSPs of every scale and size,” SolarWinds CEO Kevin Thompson said.
“SolarWinds N-able & LOGICnow have a shared vision of success. Together our partners represent the most successful MSPs in the world,” according to JP Jauvin, GM, SolarWinds N-able
“SolarWinds MSP simplifies success for MSPs worldwide,” Walter Scott, former LOGICnow CEO and the new Executive Vice President for SolarWinds MSP
SolarWinds Buys LogicNow: Potential Upside
The combination of N-able and LogicNow -- to be called SolarWinds MSP -- will deliver a range of MSP automation solutions including:
Remote monitoring and management
Remote control, access and support
Security including anti-malware, multi-vendor patch management and web access control
Backup & disaster recovery
Risk and vulnerability assessment
Email security and compliance-focused archiving
Multi-platform support for Windows, Mac, Linux, VMware, Hyper-V, iOS, Android
Help desk and service management functionality
Advanced data analytics
24X7 Support
For MSPs, that list is essentially a one-stop shop that could rival ConnectWise, Autotask, Continuum and other midsize providers of MSP software.
SolarWinds Buys LogicNow: Potential Downside
Still, integrated people, processes and products across the N-able and LogicNow teams won't be easy. Both N-able and LogicNow offer RMM software. And that presents a double-edge sword going forward:
Keeping both platforms means MSPs could face challenges trying to choose between the two RMM options.
Killing one of the platforms could alienate MSPs on the abandoned platform.
Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.
