With customers taking a closer look at where their workloads run, how much cloud services cost, and where their data is stored, MSPs and cloud service providers have a new opportunity to offer infrastructure services with clearer pricing and more control.
Acronis is targeting that opportunity with the global launch of Cyber Frame, a hyperconverged infrastructure and IaaS platform built for service providers. The platform gives partners a way to offer virtual machines, storage and networking without building the full stack themselves.
Partners can deliver those services through Acronis Cyber Protect Cloud, with support for multitenancy, customer self-service, white-label delivery, PSA workflows, and integrated management. Acronis says Cyber Frame is built with Virtuozzo on OpenStack and KVM.
Why Acronis Is Pushing Into Partner-Led IaaS
Rick Hebly, senior director, platform marketing and education at Acronis, said predictable pricing is one of the main issues Cyber Frame is designed to address. He told ChannelE2E,
“Managed Services Agreements (MSAs) usually span one or more years, with costs agreed up front. Monthly variabilities in cloud consumption, such as egress fees, introduce fluctuations that either end-customers need to account for or MSPs need to absorb. With Acronis Cyber Frame, fixed monthly prices for compute, storage, and network resources remove variability and risk to enable predictable costs for customers and margins for partners. Acronis Cyber Frame is a Partner Cloud, exclusively delivered through and priced for MSPs with tools included, allowing MSPs to (re-)package their value-added and outcome-based services such as managed infrastructure and applications that escape the commodity trap and enable higher margins than resource by resource, SKU for SKU infrastructure resales.”
Two Deployment Options For Partners
Acronis is offering Cyber Frame in two models.
Cyber Frame Cloud lets partners deliver IaaS from Acronis regional data centers without buying or running their own hardware. Cyber Frame Local lets service providers deploy the platform in their own data center or colocation environment. That gives partners more control over performance, data location, and long-term economics.
Cyber Frame Cloud is now available in more than 30 Acronis data centers worldwide, with more locations planned. For partners, that matters because regional availability can help support data residency, performance and local cloud requirements without a large upfront infrastructure investment.
Where Data Sovereignty Comes In
The Local deployment model is especially relevant for partners that already operate data centers or serve customers with compliance-heavy requirements. Hebly said partners can use Cyber Frame Local to keep infrastructure inside specific operating boundaries while still using Acronis’ management, security and protection capabilities.
“Partners with datacenter operations designed to meet specific local compliance requirements can deploy Acronis Cyber Frame Local to run hyper-converged infrastructure and deliver managed infrastructure as a service within their respective perimeters, ensuring digital sovereignty while also taking advantage of included management, security and data protection. In addition to hosting primary infrastructure for customers, partners can also leverage Acronis Cyber Frame Local as secondary infrastructure to customer-owned private cloud deployments, as a secure, sovereign and compliant backup storage and disaster recovery destination.”
That gives partners another way to talk to customers about sovereignty, backup, disaster recovery and private cloud planning in the same conversation.
Built-In Protection And Management
Infrastructure services can get complicated quickly when partners have to manage different consoles for backup, security, recovery, monitoring, and customer administration. Acronis is trying to pull more of that into one partner-facing platform. Cyber Frame also includes backup, disaster recovery, security, threat protection, and RMM capabilities. For MSPs, the point is to reduce the amount of separate tooling they need to manage around infrastructure services.
Hebly said those functions are part of the Acronis platform, not separate add-ons.
“Acronis Cyber Frame is fully and natively integrated into the Acronis Cyber Platform that partners already need to protect, manage, and automate all IT deployments across their customers, both private or public infrastructure and workspace environments. Now, with Acronis Cyber Frame, partners can provision, operate a bill cloud resources from the same console, with seamlessly mapped partner and customer tenant hierarchy of Cyber Frame in Acronis Cyber Protect Cloud. The tools to monitor and manage the infrastructure, detect and respond to security incidents, and backup and recover data and applications, are not bolted on, but built-in, deployed by default, and included at no additional charges. Only with Cyber Frame partners can we deliver end-to-end managed infrastructure across all customers, removing the need to procure and deploy multiple products and switch between consoles for each control and for each customer.”
How Acronis Sees The Difference
Many MSPs already use HCI, IaaS, or virtualization platforms. The question is whether Cyber Frame gives them enough operational and pricing value to change how they package infrastructure services.
Hebly said the difference comes down to how much can be managed from the same platform.
“If other HCI or IaaS solutions have multi-tenancy with multi-tier hierarchy to enable both managed service and self-service delivery, and also have some integrated management, security, or data protection, it is limited, requires additional integrations and console layers, and is proprietary within its closed ecosystem. With Acronis, partners can deliver managed and self-service infrastructure and protect, manage, and automate other IT deployments as well from the same platform and console. Service Provider managed environments also include other physical, virtual, and cloud server infrastructures, as well as workstations, Microsoft 365, and more. For MSPs, it is complex and costly to stack up tools for different customers, environments, and scenarios, and only with Acronis can they centralize all services.”
For MSPs and cloud service providers, Cyber Frame is about more than selling compute and storage. The bigger opportunity is to package infrastructure with backup, disaster recovery, security, compliance support and predictable pricing.Customers want clear answers. Where should workloads run? What will it cost? How will the data be protected? Can it stay in the right region? Who manages it after setup? Cyber Frame gives partners another way to answer those questions. Its value will depend on how well MSPs turn it into simple, useful services that customers can understand and budget for.
