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Channel Brief: Cloudera Expands Partnerships, Hornetsecurity Launches MSP Platform

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Your technology stack and how you price your services are the heart of your managed security services business. They help determine the quality of your services and whether your business not only succeeds but thrives.

But while managed service providers (MSPs) have a number of well-known and respected peer groups and data sources to go to for best practices when it comes to pricing, managed security service providers (MSSPs) do not. The MSSP market is more like the Wild West when it comes to guidance and help on stack building and pricing, confirms Rick Murphy, a partner at Cogent Growth Partners, who added that MSSP Alert is well positioned to provide information and support to MSSPs in this area.

To guide its community of MSSPs with insights to help with setting pricing for their services, MSSP Alert recently launched this first-of-its-kind Benchmark Pricing Survey for MSSPs.

Many MSSP 250 companies have already participated in this important research because they recognize the value it brings to their businesses and to the industry as a whole.

Top MSSPs in the industry have also endorsed the survey and recognized MSSP Alert’s work to provide this important information and give back to the community of MSSPs. Check it out here and, if you're an MSSP, take the survey to see how you stack up!

As always, drop me a line at [email protected] if you have news to share or want to say hi!

Grab your coffee. Here's what you need to know today.

Today’s Tech, Channel and MSP News

1. EcoOnline launches partner program: SaaS technology company EcoOnline has launched a new partner program that provides structured training, certification, and operational support for solution providers in the chemical safety, EHS and ESG spaces, according to a statement from the company. The partner program enables full access to EcoOnline’s comprehensive range of solutions, including EHS (environment, health and safety)ESG (Environmental, Social, and Governance), and Chemical Management solutions, and partners now have access to the same training and certification resources as EcoOnline employees do. This creates new opportunities for partners by empowering them to broaden their service offerings, tailor solutions across diverse industries, and meet a wider range of client needs. 

2. Cloudera announces expanded partnerships: Along with Cloudera’s news of a partnership with Snowflake, Cloudera has also expanded its enterprise AI ecosystem by adding Anthropic, Google Cloud, and Snowflake to deliver high-value AI use cases such as voice of customer analysis, contract review, and underwriting automation, the company said in a statement. These additions, announced at the company's EVOLVE24 event, address large enterprises' needs, including justifying AI costs, adhering to security and privacy standards, and offering flexibility in deploying diverse models.  

3. Atera partners with GoTo: IT management platform company Atera is partnering with GoTo, to allow customers to access Miradore’s multi-tenant mobile device management. The partnership strengthens Atera’s commitment to being a one-stop shop for businesses' IT needs, offering a comprehensive solution to manage and secure a diverse range of endpoints—including mobile devices, tablets, and laptops—across iOS, Android, Mac, and Windows platforms, the company said in a statement.   

4. External ASM startup watchTowr raises $19M: Cybersecurity startup watchTowr today announced a $19 million Series A funding round led by Peak XV, formerly known as Sequoia India & Southeast Asia, with repeat participation from Prosus Ventures and Cercano Management, according to a statement from the company. The company will use the funds to capture market leadership and accelerate global growth by expanding its go-to-market, research and engineering teams. The latest investment brings its total funding raised to $29 million.

5. Hornetsecurity launches MSP platform: Hornetsecurity has announced the release of its innovative 365 Multi-Tenant Manager for managed service providers (MSPs). The new solution will significantly reduce the time and resources MSPs need to manage Microsoft 365 (M365) tenants, according the the company, saving up to 80% of management and onboarding time for each tenant. This will help boost productivity and profitability for MSPs, the company said.

In-Person MSP and Channel Partner Events

  1. MSSP Alert Live, October 14-16, Austin, Texas
  2. Canalys North America Forum, October 22-24, Miami, Florida
  3. Kaseya Dattocon, October 28-30, 2024, Fontainebleau, Miami Beach, Florida
  4. Ingram Micro One, November 6-8, Gaylord Resort, Washington DC
  5. IT Nation Connect, November 6-8, Orlando, Florida
  6. OpenText World, November 19-21, The Venetian Resort, Las Vegas, Nevada
Sharon Florentine

Sharon manages day-to-day content on ChannelE2E and serves as senior managing editor for CyberRisk Alliance’s Channel Brands. She also covers enterprise-class technology companies, strategic alliances and channel partner strategies. Sharon is a veteran tech journalist and editor with more than 25 years experience in the industry, and has previously held key editorial, content and leadership positions at Techstrong Group, CIO.com, Ziff Davis Enterprise and CRN.