Managing multiple client environments is a daily challenge for MSPs. From switching between platforms to coordinating technician roles, the process is often fragmented and inefficient. In response to this growing need for simplified control, Hexnode has introduced Hexnode UEM MSP, a purpose-built solution aimed at centralizing and streamlining device management for MSPs.
The new platform is designed to cut through the operational tangle that comes with multi-tenant management. Instead of toggling between different tools and portals, MSPs can now access and manage all customer accounts from one unified dashboard. The polycentric dashboard forms the core of the experience, offering a consolidated view that simplifies oversight and improves response times.
Beyond centralization, Hexnode UEM MSP introduces granular control over technician responsibilities. Through precise role-based access, administrators can assign clear job boundaries—ranging from Admin to Billing Manager to Apps and Reports Manager. This eliminates role ambiguity, reduces the chance of overlap, and strengthens operational accountability across the service team.
The platform also integrates license allocation and billing management directly into the dashboard. This enables MSPs to assign licenses efficiently, track usage, and manage payments across multiple client accounts—all without leaving the platform.
Hexnode UEM MSP doesn’t just offer a streamlined interface; it’s designed to grow with MSPs. As client portfolios expand, the platform supports scalability without requiring more tools or processes. The solution complements Hexnode’s broader MSP portfolio, which includes remote monitoring, patch management, kiosk control, and cross-platform endpoint support.
Hexnode continues to invest in its MSP partner program, aiming to support partners with tools that meet their operational realities. With a focus on scalable client management and simplified administration, Hexnode UEM MSP positions itself as a practical addition to the evolving MSP toolkit.