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ConnectWise CEO Reveals Business, Financial Metrics

ConnectWise partners now support more than 6.5 million endpoints, and the company has grown to $243 million in annual revenues, CEO Arnie Bellini revealed during his IT Nation Connect 2018 keynote in Orlando, Florida.

Among the key ConnectWise business, financial and partner metrics Bellini shared:

  • Revenues: Company annual revenues have reached $243 million, with a compound annual growth rate (CAGR) of 25 percent.
  • Endpoint Management: ConnectWise partners manage 6.5 million endpoints.
  • Users: The company has 161,000 users
  • Partners (customers): 24,098 partners leverage ConnectWise's sales, automation, management and remote control technologies.
  • Partners (technology): 215 companies now integrate with ConnectWise's software.
  • SaaS Metrics: 95 percent billings retention and 67 percent gross margins.

    • Bellini didn't mention if the annual revenue figure was a 2018 estimate or a 2017 end-of-year figure, nor did he mention profit figures.

    MSP Pricing, Cybersecurity Frameworks, Technology As A Service Growth Metrics

    Still, most of the statistics from his keynote focused more on partner opportunities -- including:

    • Potential MSP pricing models that include cybersecurity services.
    • A cybersecurity framework to help MSPs harden their networks and mitigate customer risks.
    • Stats focused on the technology services market, associated growth forecasts and key drivers for the everything as a service market shift.

      • We'll share more key themes from ConnectWise IT Nation Connect 2018 soon.

      Joe Panettieri

      Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.

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