Welcome to the latest ChannelE2E podcast. Tonight's guest is Hal Lonas, CTO of Webroot.
We open the conversation with a quick overview of Webroot's security focus for MSPs. Then we dive into a conversation about machine learning, artificial intelligence, automation and what it all means for MSPs that are moving into the cybersecurity market.
Here's the conversation:
The conversation covers:
0:00: Greetings and introductions
0:28: A quick overview of Webroot's market focus for MSPs
2:55: Machine learning and artificial intelligence: The same or different? Lonas explains
5:52: How real is machine learning today?
7:01: Examples of machine learning and security
9:04: MSP solutions as learning systems
9:34: Do MSPs have to become machine learning and AI experts?
11:18: Will MSPs get overwhelmed by security alerts
13:03: The connection machine learning and automation -- and making the MSP the hero
13:54: Can machine learning and automation close the cybersecurity skills gap?
15;40: Can a help desk technician be the point person for an MSP starting in security?
Joe Panettieri is co-founder & editorial director of MSSP Alert and ChannelE2E, the two leading news & analysis sites for managed service providers in the cybersecurity market.