Sales and marketing7 Key Customer Experience (CX) Metrics to MonitorSponsored by Stratosphere NetworksApril 21, 2022These seven customer experience (CX) metrics can help you predict overall customer loyalty -- or lack of loyalty.
Sales and marketingThe New, Modern Sales Process for Technology ServicesDavid BrockApril 18, 2022Today’s sales processes have to be designed very differently. David Brock explores the eight necessary elements for success.
Sales and marketingPax8 Hires Cloud Software IPO Veteran Puneet Pamnani as CFOJoe PanettieriApril 18, 2022MSP cloud marketplace provider Pax8 hires IPO (initial public offering) veteran Puneet Pamnani as chief financial officer (CFO).
ContentKaseya’s MSP Community Strategy: TruMethods, DattoCon and… Robin Robins?Joe PanettieriApril 14, 2022Kaseya's MSP community strategy will soon span Connect IT, TruMethods & Datto's DattoCon. Where does the Kaseya-Robin Robins' relationship fit into the mix?
Mergers and AcquisitionsFinancial Services M&A: Omega Systems Merges With ACE IT SolutionsApril 13, 2022Managed services provider Omega Systems, a portfolio company of Pfingsten Partners, has merged with ACE IT Solutions.
Mergers and AcquisitionsFintech Acquisition: Ntersol Buys CoreIP Solutions IncApril 5, 2022Digital transformation strategy and solutions company Ntersol has acquired CoreIP Solutions Inc to expand the reach of the companies' services.
Sales and marketingWhy Many Buying Journeys FailDavid BrockMarch 30, 2022A full 54% of committed customer buying efforts end in no decision made; David Brock explains how to help the buying journey succeed.
