CSPsCrestline Invests in Broadvoice to Grow UCaaS, CCaaS SolutionsSharon FlorentineDecember 18, 2020Crestline invests in Broadvoice to expand unified communications as-a-service (UCaaS) and contact center as-a-service (CCaaS) markets.
Channel chiefsCrexendo Hires ex-Avaya Channel Chief Jon Brinton as Chief Revenue OfficerSharon FlorentineNovember 24, 2020Jon Brinton will join Crexendo as CRO to oversee revenue operations, direct sales and channel sales including VARs and agents.
Mergers and AcquisitionsDWS Acquires Cloud Services Provider GiacomTy TrumbullNovember 19, 2020DWS is acquiring Giacom, a cloud services provider from the United Kingdom, to expand expertise in voice, mobile and unified communications.
Private equityPrivate Equity Firms Carve Out and Create New UCaaS Company ClearspanTy TrumbullNovember 9, 2020Searchlight Capital and Abry Partners create new UCaaS company Clearspan, focused on delivering cloud communications solutions.
EnterpriseZoomtopia 2020: Zoom, Partners Bolster Video Conferencing PlatformSharon FlorentineOctober 14, 2020Zoom CEO Eric Yuan announces end-to-end encryption & more. Zoom partners Docket, Mural & Neat intro Zoom-related services & products.
Mergers and AcquisitionsCisco Acquiring BabbleLabs for WebEx Video Conferencing QoSJoe PanettieriAugust 25, 2020Cisco Systems is acquiring BabbleLabs to further boost WebEx video & audio quality of service (QoS), and privacy capabilities.
Unified communicationsZoom Phone: Emerging Global Cloud Service?Sharon FlorentineAugust 17, 2020Zoom Phone service expansion could entice customers to migrate away from legacy phone systems and consolidate on Zoom’s UC platform.
Unified communicationsWhat is the Future of Unified Communications?Sponsored by Carousel IndustriesAugust 5, 2020A Unified Communications as a Service (UCaaS) market forecast from Carousel Industries predicts how AI, SD-WAN & emerging tech will shape the UCaaS industry.
