Microsoft Gold Partner Binary Tree has launched an Office 365 training resource and 24-hour service desk. The managed service, called Surround365, provides channel partners and businesses with Office 365 monitoring and management capabilities, technical support and software coaching.
Surround365 is available in three tiers:
- Essential: Provides access to over 40,000 Office 365 training videos and 125 customizable reports.
- Plus: Offers the same features as the Essential tier, along with a 24/7/365 Office 365 service desk, compliance monitoring, role-based access controls and virtual tenant delegation capabilities.
- Complete: Includes all of the Plus features and the ability to migrate from Google/Notes/Exchange to Office 365.
In addition, Surround365 " proficiency, productivity and return on investment," Binary Tree Chief Operating Officer Nick Wilkinson said in a company statement.
"Office 365 offers exceptional productivity and innovation capabilities. We want to help our customers to fully exploit those capabilities," he noted. "The addition of this service to our portfolio gives us the ability to truly offer end-to-end service."
How Does Binary Tree Support Channel Partners?
Binary Tree offers products and services to help channel partners "accelerate growth and evolve their business models," the company indicated in a prepared statement.
Today, the Binary Tree portfolio includes:
- Active Directory Pro.
- Application modernization services.
- Directory Sync Pro.
- Exchange Pro.
- Migration-as-a-service.
Binary Tree is taking steps to bolster its channel presence.
For example, Binary Tree in January refreshed its brand logo and website. The company also stated it intends to explore new ways to foster enterprise transformations.
Binary Tree Acquires Donova SE
Binary Tree has been growing both organically and via M&A. The company in 2016 acquired Azure, Office 365 and SharePoint migration specialist Donova SE to its portfolio. Donova CEO Mats Jansson and other company founders and staff joined Binary Tree as part of the deal.
Donova brings application migration expertise to Binary Tree, according to CEO Steven Pivnik.
