For the first time ever, dating back 29 years, ConnectWise has relinquished the number one market share slot for RMM (remote monitoring and management), Canalys reports. Kaseya is now number one for market share. That's a big deal.
The victory is mixed for Kaseya, however. Kaseya had fallen out of the Champions quadrant of Canalys' RMM/PSA Leadership Matrix in November. ConnectWise led that quadrant, and two new entries joined it -- NinjaOne and HaloPSA.
In a LinkedIn post reporting the new development, Canalys Chief Analyst Jay McBain noted that: "Kaseya focused 2024 on pricing and bundling with Kaseya 365, leading with 'unit economics.' ConnectWise focused on the Asio platform and the platform economics around it." He also noted that NinjaOne grew by 54% year over year, displacing N-able for the number three marketshare position.
Speaking of NinjaOne, stay tuned to ChannelE2E in the next few weeks for our special holiday gift to you. We've got an interview with NinjaOne's CEO Sal Sferlazza to come.
As always, drop me a line at [email protected] if you have news to share or want to say hi!
Grab your coffee. Here's what you need to know today.
Today’s Tech, Channel and MSP News
1. Cysurance and ZirrusOne CSP collaboration: Cysurance and ZirrusOne have announced a strategic collaboration aimed specifically at communications service providers (CSPs), including cable operators, ISPs, and entertainment providers. The partnership combines Cysurance's expertise in cyber insurance solutions with ZirrusOne's advanced managed security services to tackle the unique challenges faced by CSPs.
2. Big funding round - Cloud-native data protection and backup provider KeepIt has raised a $50 million funding round led by existing investor OnePeak and EIFO, the Export and Investment fund of Denmark. The new round is the company's third in the last four years, bringing the total funds raised to $90 million. The proceeds of the investment will be used for product innovation and expanding the company's go-to-market efforts
3. Broadcom's boom - Reuters reports that Broadcom's valuation hit $1 trillion on Friday as its shares surged 21% after CEO Hock Tan said AI could present a $60 billion to $90 billion revenue opportunity in 2027. Broadcom also forecast first-quarter revenue above estimates on Thursday.
4. Tata unveils Kaleyra AI: Tata Communications last week announced Kaleyra AI, an AI-powered portfolio that addresses how businesses interact with customers across communication channels. Kaleyra mixes human input with AI-enabled technology to offer a more personalized experience, Tata said in a statement, with AI-generated templates for WhatsApp, SMS, and rich communication services (RCS) for personalization; the ability to simplify complex data queries through instant, interactive AI-powered reports and allows customers to build no-code conversational assistants that offer natural, responsive interactions in text and rich media formats.
5. DEI for MSPs - CompTIA has published a comprehensive DEI&B Guidebook: A Plan for MSPs and Other Tech Businesses The organization's DEI&B (Diversity, Equity, Inclusion, and Belonging) Interest Group has created the guide to support MSPs and IT pros.
In-Person MSP and Channel Partner Events
- Right of Boom, Feb. 19-21, 2025, MGM Grand Resort, Las Vegas, Nevada
- CompTIA Communities & Councils Forum, March 10-12, 2025, Chicago
- Channel Partners Conference & Expo and MSP Summit, March 10-12, 2025, The Venetian, Las Vegas, Nevada
- N-able Empower, week of April 5, 2025, Berlin, InterContinental Hotel
- NerdioCon, April 7-9, 2025, La Quinta Resort and Club, Palm Springs, California
- Kaseya Connect, April 28-May 1, 2025, MGM Grand Resort, Las Vegas, Nevada
