Mergers and Acquisitions, Mergers and Acquisitions, Content

MSP M&A: Service Express Acquires Two IBM Cloud Consulting Partners

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Service Express has acquired managed services provider iTech Solutions Group and cloud hosting provider iInTheCloud. Financial terms of the deals were not disclosed.

These are technology M&A deal numbers 593 and 594 that ChannelE2E has covered so far in 2022. See more than 1,000 technology M&A deals involving MSPs, MSSPs & IT service providers listed here.

Service Express Acquires IBM Cloud Service Providers

Service Express, founded in 1993, is based in Grand Rapids, Michigan. The company has 1,210 employees listed on LinkedIn. Service Express's areas of expertise include servers, mainframes, systems, storage, data center maintenance, data center and data center relocation.

iTech Solutions Group is based in Danbury, Connecticut. The company has 34 employees listed on LinkedIn. iTech is an IBM Gold Business Partner and the firm's areas of expertise include IBM i administrative support services, cloud-based backups, IBM i OS and PTF upgrades, high availability and disaster recovery, managed services, power systems backup solutions, security assessment, penetration testing and security remediation.

In addition to hardware solutions, consulting and managed services, iTech provides customers with IBM i cloud hosting solutions using iInTheCloud infrastructure. iInTheCloud is a cloud hosting provider based in Middleville, Michigan with Tier III data centers built on IBM Power Systems. The company delivers secure, scalable and resilient solutions for companies running IBM i, AIX and PowerLinux, according to iInTheCloud.

iInTheCloud allows organizations to host production, test, development or replicated environments to support disaster recovery and business continuity. The company's Michigan-based data centers grant companies access to redundant power, cooling and communication feeds, the company said.

The acquisition of iTech brings a team of certified technical consultants, IBM i system administrators and skilled technicians with a deep understanding of IBM Power Systems to the combined organization, according to Service Express. The addition of iInTheCloud expands Service Express's cloud hosting and IBM i infrastructure offerings in the U.S. and the UK, according to the company.

Service Express Acquisitions: Executive Perspectives

Larry Bolhuis, co-president, iInTheCloud
Larry Bolhuis, co-president, iInTheCloud
Pete Massiello, president, iTech Solutions Group

Pete Massiello, president of iTech Solutions Group, commented on the news:

"At iTech, we take pride in our dedication to the success of our people and customers. Joining Service Express gives us the ability to expand our service offerings to existing and new customers, which was challenging as a smaller organization. I'm looking forward to working with the Service Express team to create synergy and bring our solutions to more companies around the globe."

Larry Bolhuis, co-president of iInTheCloud, said:

"My focus has always been on creating flexible, reliable, and scalable solutions for IBM i and Power System customers around the Midwest. With Service Express' headquarters only minutes from our data centers, the company has been the go-to service provider for many of our customers, as well as for iInTheCloud since its inception. I'm excited to expand our support options and capabilities for our new and existing customers."

Ron Alvesteffer, president and CEO of Service Express, added:

"The acquisition of iTech and iInTheCloud accelerate the expansion of our managed and infrastructure service offerings to the U.S. We anticipate strong company growth as we continue to broaden and diversify our solutions, bringing a wider portfolio of services to customers in the U.S. and U.K."

Service Express M&A Activity

Service Express is no stranger to M&A. In April 2022, Service Express acquired New Jersey-based third-party maintenance (TPM) provider Trident Computer Resources. In September 2021, the company acquired The ICC Group, a data center services company from the UK, and in February 2021 acquired Blue Chip, a United Kingdom-based third-party maintenance (TPM) and managed services firm.

Sharon Florentine

Sharon manages day-to-day content on ChannelE2E and serves as senior managing editor for CyberRisk Alliance’s Channel Brands. She also covers enterprise-class technology companies, strategic alliances and channel partner strategies. Sharon is a veteran tech journalist and editor with more than 25 years experience in the industry, and has previously held key editorial, content and leadership positions at Techstrong Group, CIO.com, Ziff Davis Enterprise and CRN.