Managed Services

IBM announced it will make generally available a data governance toolkit for artificial intelligence (AI) models to provide more transparency into the recommendations generated.

Channel market analyst firm Canalys shared insights channel and MSP markets at its first Canalys Forum North America, including predictions about the impact of generative AI, a warning about private equity, and data about the size of the managed services market.

Google on Monday filed two federal lawsuits in the Northern District of California aimed at scammers luring SMBs with fake ads for Bard AI that, instead, steal users' social media credentials.

VC3, a managed service provider, announced the acquisition of GO Concepts, a provider of managed IT services, business continuity, cybersecurity solutions, and cloud services in Ohio. The acquisition aims to deepen VC3's Midwestern presence, according to the company.

Many MSPs are focused on expanding their solution offerings and using data analytics to grow their revenues, according to research from TD Synnex.

Google, Amazon and Snap are among the latest tech companies who announced layoffs late last week.

Will ConnectWise pricing go up in 2024 as much as it did this year? Will Thoma Bravo sell ConnectWise anytime soon? To who? ConnectWise CEO Jason Magee addressed these and many other questions during a media Q&A at IT Nation Connect.