Channel Brief: Malwarebytes Adds New Case Management, Reporting Features

The U.S. Bureau of Labor Statistics this morning reported that the employment rate in October 2024 was essentially unchanged, and the unemployment rate held steady at 4.1%.Within professional and business services, employment in temporary help services declined by 49,000 in October. Among the tech companies that reported layoffs in October 2024 are IBM, Dropbox, F5, Coursera, Upwork, Meta and CareerBuilder.

Of course, employment changes for the broader economy can mean opportunity in the technology channel as more companies look to outsource their technology needs to external providers. As we reported earlier this year, Service Leadership has said that it has been hearing of slower growth for managed services revenues in 2024. But election uncertainty is likely to end soon and interest rates are headed down again, potentially signaling a new round of spend in the months ahead.

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Grab your coffee. Here's what you need to know today.

Today’s Tech, Channel and MSP News

1. Malwarebytes adds new case management, reporting features: Malwarebytes this week announced new case management and reporting enhancements within its ThreatDown Nebula and OneView platforms. The enhancements streamline the case management experience, saving time and providing increased visibility and reporting. Customers reported a 50% reduction in steps needed to receive and act on cases, the company said. In addition, monthly reports will now be delivered directly to customers’ inboxes, simplifying the process of receiving and reviewing critical service information.

2. Stamus Networks partners with Titan on NDR: Network-based threat detection and response (NDR) firm Stamus Networks has partnered with Titan Data Solutions to distribute Stamus Networks’ solutions throughout the UK, the companies said. This makes Stamus Networks the first NDR provider in Titan’s cybersecurity vendor portfolio. Titan Data Solutions is a specialist distributor of edge-to-cloud technologies and services across the UK, Nordics, Middle East, and Africa. Titan’s offerings include a comprehensive range of solutions encompassing data storage, security, and management, supported by cutting-edge cybersecurity and expert technical services.

3. Mimecast adds AI features to its product portfolio: Mimecast is adding AI-powered enhancements, including extended capabilities and integration for its Advanced Business Email Compromise (BEC) Protection solution and content inspection for its Incydr data protection solution, the company said in a statement. Mimecast’s Advanced BEC Protection uses natural language processing (NLP) to analyze and correlate signals and secure communications against any form of attack. Mimecast’s Incydr data protection solution now features AI-powered content inspection to safeguard sensitive and confidential data. This new NLP capability strengthens the Incydr Proactive Risk Identification and Severity Model (PRISM) system to enable more accurate detection, scoring and response to incidents involving PII and PCI data, the firm said.

4. Netrio, SUCCESS announce new leadership: After their merger earlier this month, NETRIO and SUCCESS Computer Consulting today announced the appointment of Mark Clayman as chief executive officer and Gina Murphy as president and chief transformation officer. Both executives bring decades of experience in cloud, cybersecurity, application and managed services to the combined entity, as well as extensive backgrounds in developing and growing organizations in the IT services industry through mergers and acquisitions and organic growth. Clayman and Murphy joined the combined company from IT managed services leader Navisite, acquired by Accenture in early 2024. There, Clayman served as CEO and Murphy as president and chief transformation officer. Previously, Clayman was CEO of RDX, a managed service provider acquired by Navisite in 2019, and president and CEO of TriCore Solutions, later acquired by Rackspace. Murphy’s 20-year career includes executive roles at Rackspace, TriCore Solutions and Surebridge. Her leadership has earned industry recognition including the Women in IT’s 2021 Woman of the Year award and a Bronze Stevie® award for 2021 Female Executive of the Year. Congratulations!

5. Oasis Security adds non-human identity (NHI) discovery capabilities: Non-human identity management startup Oasis Security announced this week its NHI Ownership Discovery Engine. Oasis’ new NHI Ownership Discovery Engine is an AI-powered engine that allows organizations to automatically discover and attest human owners of NHIs. NHIs outnumber human identities by a factor of 20, and often lack clear ownership. Ownership context empowers identity and security teams to enforce security policies, ensure compliance, and manage risk with greater precision, the company said.