AI/MLMSP Tools Vendor Syncro Rolls Out AI Ticket HelpJessica C. DavisJune 17, 2024Syncro is rolling out Smart Ticket Management within its existing unified MSP RMM/PSA platform.
Mergers and AcquisitionsCybersecurity M&A Heats Up: What it Means for MSSPs and MSPsJessica C. DavisJune 12, 2024As cybersecurity platforms and ecosystems emerge, will MSPs and MSSPs get squeezed out or will they thrive?
Channel partner eventsCEO Magee Talks ConnectWise Exit, AI, Security and CompetitionJessica C. DavisJune 10, 2024ConnectWise CEO Magee provided his perspectives during a media Q&A at IT Nation Secure 2024.
Telecom cloudTelecom Providers Adapt to Digital Era as PSA Market Heats UpSharon FlorentineJune 6, 2024Much like all service providers are adding cybersecurity, MSPs and telecom service provider offerings are converging, and PSA adoption is key to their success.
Mergers and AcquisitionsN-able Reportedly Exploring SaleJessica C. DavisMay 30, 2024N-able is exploring a sale, joining competitors ConnectWise and Kaseya as potentially signaling interest in making a deal with a new owner.
IT managementKaseya Adds New Executive to C-SuiteMay 28, 2024Will the new CFO herald the beginning of IPO discussions at the MSP tools provider?
5 thingsChannel Brief: Kaseya Adds New Leader to C-SuiteJessica C. DavisMay 28, 2024Today's update also includes pen testing market information, Veeam educational offerings, and more.
IT managementCEO Fred Voccola Tells the Kaseya 365 Origin StoryJessica C. DavisMay 14, 2024Fred Voccola has said Kaseya 365 was 10 years in the making. Here's where it started.